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Tuesday 11 February 2014

Friday 24 August 2012

BRC Announces New Appointments For Leadership Roles

The British Retail Consortium (BRC) has today announced new appointments to its top three leadership roles.

Its new Chairman will be Ian Cheshire. He takes over on 1 October 2012 from current Chairman Rob Templeman and will serve for two years. Cheshire is a major retail industry figure having been group chief executive of Kingfisher since January 2008.

Templeman, who has served as Chairman for one year, will stay on for a further year in the role of Deputy Chairman. Lucy Neville-Rolfe, who has served as BRC Deputy Chairman, is stepping down at the BRC’s next board meeting. She has been appointed President of EuroCommerce in Brussels (where the BRC is an active member).

On the new Chairman and Deputy Chairman, BRC Director General Stephen Robertson said: “I am delighted that Ian has accepted this role. He has a rich understanding of retail and of the political process. The BRC will benefit hugely from having a serving retail Chief Executive of Ian’s stature as its Chairman”.

Meanwhile, Robertson is to be replaced by Helen Dickinson as the BRC’s new Director General. She will formally take over the post on 1 January 2013 from Robertson who will have been Director General for five years.

Dickinson has over 20 years’ experience at KPMG as UK Head of Retail and Audit and Relationship Partner for many retail businesses. She is also a highly regarded media commentator on developments in the industry and is a founder member and Chair of the KPMG/Ipsos Retail Think Tank which meets quarterly to assess the state of health of the sector.

On the new Director General, Templeman, said: “Ian and I are delighted to welcome someone of Helen’s calibre to lead the BRC in its next phase of development. She brings a wealth of knowledge and understanding of the sector to the role. Her extensive experience at the highest level will help us support members through these challenging times.

“On behalf of all the BRC’s members, I would like to thank Stephen Robertson for leading the BRC so successfully over the last five years.”

Dickinson added: “Against the current economic backdrop, the BRC’s work in supporting retailers to develop their businesses and tackling the challenges that they, and the sector, face is more crucial than ever. The organisation provides an important voice and leadership to the industry and will continue to play a vital role to help it adapt and change as technology and economic pressures cause traditional retail models to evolve.

“My experience at KPMG has enabled me to work closely with a wide range of retailers across many areas, as well as consider developments across the market as a whole, which I hope will prove an excellent grounding for this role”.

Value Of Social Shopping Set To Double To £3.3bn By 2014

New research commissioned by online auction site eBay estimates that the value of social shopping is set to more than double by 2014. .

The study, conducted by retail research agency Conlumino, estimates that in the next five years the value of social shopping will more than double from £1.6bn to around £3.3bn. UK retail sales directly via social media are forecast to grow to £290m by 2014 from £210m (a rise of 44%) as more and more retailers target consumers with personalised offers and deals on social networks.

However, the real value from social media is expected to come from the way it is used to influence and inspire purchases, with over £3bn of retail sales predicted to be influenced by social media by 2014. The research found that 46% of social media users are already using social platforms like Facebook and Twitter while thinking about making a purchase, and 40% of users are actively deciding what to buy based on what they have seen on social media platforms, including reviews and recommendations, and this is only set to grow.

The Conlumino research also reveals that nearly half of social media users are interacting directly with retailers on social media platforms.

Petra Jung, head of mobile shopping at eBay, said: “There’s a billion pound prize for UK retailers in using social to help customers make up their minds when they’re looking to buy something. Generating direct sales is part of the prize in social shopping but using peer-to-peer networks to influence purchasing decisions is the far bigger opportunity.

“Many shoppers, particularly women, want fun and inspiration as much as information when they shop, and social networks are a great way to seek out a friend’s advice, see other people’s style, and get ideas.”